Refund policy

Thank you for choosing Press on Nails from 1024'studio. Below is our return and refund policy to ensure you have a positive shopping experience.

1. Return Conditions

We accept returns under the following conditions:

  • Return requests must be made within 7 days of receiving the product.
  • The product must be in its original packaging and unused.
  • Return requests must provide the order number and detailed reasons for the return.

2. Refund Process

Once we receive and inspect the returned product, we will process your refund as soon as possible. The refund will be issued using the original payment method.

3. Return Shipping Costs

Return shipping costs are the responsibility of the buyer unless there is a quality issue or a shipping error.

4. Quality Issues and Shipping Errors

If you receive a product with quality issues or there is a shipping error, please contact us within 24 hours of receiving the product. We will provide free return and refund services.

5. Contact Us

If you have any questions about the return and refund policy or need assistance with a return, feel free to contact our customer service team. We are here to help.

Please note that we reserve the right to update the return and refund policy as needed. We recommend checking this page regularly for the latest information.

Thank you for choosing our products. We are committed to providing you with a high-quality shopping experience.